WHAT ARE THE MOST COMMON ISSUES YOUR BUSINESS FACES?
In the modern business environment, IT is crucial. Medium sized companies, do not have access to the same experts, assets, and resources as large enterprises.
This is why outsourcing is commonly used to “fill the gaps” in IT. Outsourcing allows companies to integrate services and experts into their company regardless of their size.
As with any outsourcing venture, there are both benefits and drawbacks. When making long-term decisions, it is crucial to understand how IT outsourcing can help or harm you.
The most common IT outsourcing issues we experience are;
LACK OF CONTROL – Outsourcing services to a third-party involve entrusting core services to a separate team.
COMMUNICATION LAPSES & CULTURAL DIFFERENCES – Several factors can contribute to this, including culture (national and organisational), language, and the distributed nature of teams.
SECURITY RISK – Relying on third parties to handle your data, does not abdicate your responsibility in the eye’s of the law.
HIGHER THAN EXPECTED COSTS & LOWER QUALITY – Reduce costs by leveraging economies of scale and the opportunity to move work to countries with cheaper labour. Having no digital professionals and being unable to assess the output of your outsourcing provider can make the situation much more difficult.
EXPERIENCE IN REMOTE TEAMS – Management of teams needs to transition from a time based i.e. Monday to Friday 9 to 5 in the office to one of output and results based.
LOWERING MORALE OF EXISTING TEAMS – It is important to consider morale when a company integrates third-party resources. It is possible for discouraged employees to work less or get frustrated with their environment, which may result in quality loss and in some cases, turnover.
HELD HOSTAGE BY OUTSOURCER – Long-term contracts give the customer more leverage in negotiations, while outsourcing gives the vendor more leverage once the project has begun.
LACK OF STRATEGIC PLANNING – There are certain things you can prepare for, but not when it comes to a security breach or natural disaster.
The right outsourced plan, can provide a lot of benefits and revitalise the efficiency and profit of your company. IT outsourcing has many advantages, if it is used effectively.
If you need help in finding the right outsourcing partner, book an appointment with Business Technology Leaders today. For more of an insight to our approach visit http://businesstechnologyleaders.com/soln/proc/ or contact me ([email protected]) today for a confidential and impartial discussion on how we can add value to your business.
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