WHAT CAN WE LEARN FROM SHADOW IT?
Though clearly not desirable, the existence of shadow IT presents your organisation with learning opportunities. If employees are having to resort to insecure workarounds in order to ‘get the job done’, then this suggests that existing policies need refining so that staff aren’t compelled to make use of shadow IT solutions. Security people should focus on finding where shadow IT exists, and where possible, bring it above-board by addressing the underlying user needs that shadow IT is seeking to address. Not shutting it down but removing the need for it.
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